DOS DE VEINTIDOS EPIC HOMES, S.L. is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data, as well as your rights and options in this regard.
Please also refer to our Cookie Policy, which explains the use of cookies and other tracking devices through our website.
Who is the data controller of your personal data?
DOS DE VEINTIDOS EPIC HOMES, S.L., with Tax ID (NIF) B-16361933, registered office at CALLE ZARAGOZA 4, 03002, ALICANTE, telephone 692 609 371, and email info@22spain.com, is the data controller of your personal data.
Therefore, we guarantee its security and confidentiality, in accordance with the provisions of the General Data Protection Regulation (EU) 679/2016 (GDPR), as well as any other applicable regulations.
What types and categories of personal data do we process?
The categories of data we may require from you are:
- Identification and contact data
- Connection and browsing data
Within each category, the following types of data may be requested or provided during our relationship:
Identification and contact data:
Name and surname, postal address, delivery address, date of birth, telephone number, and email address.
You may also provide us with data of third parties with whom you have a relationship. In such cases, we assume you have informed those third parties that you are sharing their data with us and that you have referred them to this Privacy Policy so they are aware of how we process their data. However, when possible, we will also inform them directly of this policy.
Connection and browsing data:
If we process this type of data, we may access your device IP address, device identification code, and metadata.
For business clients, we will process company name and tax identification number, contact person’s name and surname, address, and telephone number.
We appreciate that the data you provide is accurate and up to date. If the data provided is false, incomplete, inaccurate, or not updated, we reserve the right to terminate the contracted services or any other agreement entered into.
For what purposes do we use your personal data?
At DOS DE VEINTIDOS EPIC HOMES, S.L., we use your data only to the extent permitted by the GDPR and applicable regulations. In all cases, data processing will be carried out for specific, explicit, and legitimate purposes, and will never be processed in a manner incompatible with those purposes.
Specifically, we carry out the following processing activities:
- Responding to your inquiries, requests, or questions
- Managing the contractual relationship and providing requested consulting services
- Managing telephone communications
- Issuing payment receipts for services provided
- Properly delivering the requested service, including tracking the client’s progress during service provision
- Performing administrative, tax, and accounting procedures necessary to comply with contractual and legal obligations
- Compliance with legal obligations
- Analyzing and improving our services and communications
- Monitoring and evaluating compliance with our policies and standards
- Sending information and commercial communications, when explicit consent has been given
What is the legal basis for processing your data?
The legal basis for processing personal data is always carried out in accordance with Article 6 of the GDPR and Article 8 of Spanish Organic Law 3/2018.
Where no legal basis applies, explicit consent from the data subject will be requested for the specific purpose of processing.
How long do we retain your data?
Personal data will be retained for as long as necessary to provide the service or while consent is not withdrawn.
Afterwards, data will be deleted in accordance with data protection regulations, meaning it will be blocked and made available only to Judges and Courts, the Ombudsman, the Public Prosecutor’s Office, or competent Public Authorities during the statute of limitations period.
Once this period expires, data will be fully deleted.
Who do we share your data with?
We inform you that the data provided may be shared with service providers necessary for the execution of the requested processing.
Our providers are obliged to use the data exclusively for the provision of the requested service.
Personal data processed by DOS DE VEINTIDOS EPIC HOMES, S.L. may be disclosed to the following recipients, depending on the legal basis:
- Public Authorities, where required by law
- State Security Forces and Bodies
- Banks and financial institutions for payment collection
- Public registers of financial solvency and fraud prevention systems
What are your rights?
You have the following rights, regardless of the legal basis for processing your data:
- Right of access: You may obtain confirmation as to whether we are processing your personal data
- Right of rectification: You may request correction of inaccurate data
- Right of erasure: You may request deletion of data when no longer necessary
- Right to restriction of processing: You may request limitation and storage of data for legal claims
- Right to data portability: You may receive your data in a structured, commonly used, machine-readable format
- Right to withdraw consent: You may withdraw any consent previously given without affecting prior lawful processing
How can you exercise your rights?
We are committed to respecting the confidentiality of your personal data and ensuring the exercise of your rights.
You may exercise your rights free of charge by emailing info@22spain.com, stating the reason for your request and the right you wish to exercise.
In accordance with the law, you must attach a copy of your ID or NIE.
For transparency, you may also request the relevant forms via email or at our office.
You may also file a complaint with the competent Data Protection Authority if you are not satisfied with the response.
Do you want a form to exercise your rights?
We provide forms for exercising your rights. You can request them by email or use those provided by the Spanish Data Protection Agency or third parties.
These forms must be digitally signed or accompanied by a copy of your ID.
If someone represents you, a copy of their ID must also be provided, or the form must be signed with a digital signature.
Forms may be submitted in person, by post, or by email to the Data Controller indicated above.